General Inquiries
All general enquiries should be directed to:
info@mssinvestmentsholding.comMSS Investments Holding is committed to protecting the privacy of individuals who interact with our website, submit inquiries, or engage with us through our digital channels. This Privacy Policy explains how we collect, use, store, share, and protect personal information in connection with your use of our website.
By accessing or using this website, or by submitting information to us, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms & Conditions and Cookie Policy.
We may collect personal information in the following ways:
Information you provide directly: When you submit inquiries, pitch submissions, partnership requests, or contact forms, you may provide us with your name, email address, telephone number, company name, job title, business website, location, and the content of your message or submission.
Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, pages visited, time and date of visits, time spent on pages, and referring URLs. This information is used to maintain and improve our website and is not used to personally identify you without additional data.
Information from cookies: We use cookies and similar technologies to collect information about your browsing behaviour on our website. Please refer to our Cookie Policy for more detail.
MSS uses the information we collect for the following purposes:
To respond to and process your submissions: including pitch requests, partnership inquiries, advisory requests, and general contact messages.
To assess potential business opportunities: reviewing submissions for relevance and strategic alignment with MSS's investment and partnership focus.
To communicate with you: sending follow-up correspondence related to your inquiry, and sharing relevant information about MSS where appropriate and where you have indicated interest.
To maintain and improve our website: analysing technical data to understand how visitors use our site and identify areas for improvement.
To comply with legal and regulatory obligations: retaining records as required by applicable law in the jurisdictions in which we operate.
Where applicable data protection law requires us to identify a legal basis for processing your personal data, we rely on the following:
Legitimate interests: processing your inquiry, assessing pitch submissions, responding to business correspondence, and maintaining our website are within the legitimate interests of MSS as a business.
Pre-contractual steps: where your inquiry or submission relates to a potential agreement or formal engagement, processing may be necessary to take steps at your request prior to entering into a contract.
Legal compliance: we may process or retain data where required to comply with applicable legal, regulatory, or reporting obligations.
Consent: where we seek your explicit agreement to process personal data for a specific purpose, we will obtain your consent in advance. You may withdraw consent at any time by contacting us.
MSS does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service providers: we may engage trusted third-party service providers who support our operations, including web hosting, data storage, email communications, and security services. These providers are contractually bound to handle data securely and only for the purposes we specify.
Professional advisers: where necessary for legal, compliance, or strategic purposes, we may share information with our legal counsel, accountants, or financial advisers under obligations of professional confidentiality.
Regulatory and legal authorities: we may disclose personal information when required to do so by applicable law, court order, or regulatory authority in any jurisdiction in which we operate.
Business transactions: in the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality arrangements.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal requirements.
Inquiry and contact data: typically retained for up to three years from the date of last contact, unless a longer period is required for legal or business reasons.
Pitch and submission data: retained for the duration of any active assessment process and for a reasonable period thereafter to support our records and any future correspondence.
Legal and compliance records: retained for the period required by applicable law in relevant jurisdictions.
We periodically review the data we hold and delete or anonymise data that is no longer required.
Depending on your location and applicable law, you may have the following rights in relation to your personal data:
Right to access: the right to request a copy of the personal data we hold about you.
Right to rectification: the right to request correction of inaccurate or incomplete personal data.
Right to erasure: the right to request deletion of your personal data, subject to our legal obligations to retain certain records.
Right to object: the right to object to the processing of your personal data on grounds of legitimate interests.
Right to restriction: the right to request that we restrict processing of your personal data in certain circumstances.
Right to data portability: where applicable, the right to receive your personal data in a structured, machine-readable format.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at privacy@mssinvestmentsholding.com. We will respond within a reasonable time and in accordance with applicable law.
MSS takes reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and data minimisation practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security against all potential threats. You should also take appropriate steps to protect any sensitive information you transmit to us.
MSS operates across multiple jurisdictions, including the United Arab Emirates, the United Kingdom, Pakistan, Switzerland, and Canada. As a result, personal information submitted through this website may be processed, stored, or accessed in countries outside your country of residence.
Where personal data is transferred internationally, we take appropriate steps to ensure that such transfers comply with applicable data protection law and that your data receives a level of protection consistent with this Privacy Policy. This may include relying on adequacy decisions, standard contractual clauses, or other recognised legal mechanisms where required.
Our website may contain links to third-party websites, social media platforms, and external resources. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices, content, or policies of third-party sites, and we encourage you to review the privacy policies of any website you visit.
Our website is not directed at or intended for use by individuals under the age of 18. We do not knowingly collect, process, or retain personal information from minors. If you believe that a minor has submitted personal data through our website, please contact us at privacy@mssinvestmentsholding.com so we can take appropriate steps to delete the information.
MSS may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.
We encourage you to review this policy periodically to stay informed of how we handle your personal information. Your continued use of the website following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
privacy@mssinvestmentsholding.com
MSS Investments Holding United Arab Emirates
All general enquiries should be directed to:
info@mssinvestmentsholding.comAll group media enquiries should be directed to:
media@mssinvestmentsholding.comFor all support related matters, contact us at:
+971 50 384 0381